Our technical support can only help users of licensed versions of PROMT products. You can call us at 8 800 333 5557 (toll-free from Russia) or 8 (812) 655-0350. You can also send questions online or via email. Telephone support is available Monday through Friday from 10:00 AM to 7:00 PM Moscow time (UTC/GMT+3) in English or Russian.

Before directing a question to technical support, please consult this FAQ. Perhaps it can already offer a solution to your problem.

Note: Please have the following information at hand before contacting technical support:

When calling technical support by phone, we recommend that you be at your computer.